Accessibility

IN CROISSANTERIA S.R.L. (registered office: Via Alberto da Giussano 23, 20145 Milano, Italy, VAT no. IT02384030165), owner of the online shop italovezzoli.it, wants everyone to be able to discover and buy our products, including people with disabilities.

The service

On the website you can:

  • browse our products, with descriptions, ingredients, allergens and nutritional values;
  • add them to the cart and buy them online, choosing the country of delivery;
  • subscribe to the newsletter and ask to be notified when a product is back in stock;
  • write to us through the contact form or use a virtual assistant in the chat.

How the website meets accessibility requirements

The website is designed and tested according to the WCAG 2.1 Level AA guidelines, as incorporated in the European standard EN 301 549, in application of Italian Legislative Decree 82/2022 (European Accessibility Act). In particular:

  • the whole website can be used with a keyboard, the element in focus is always highlighted, and a link lets you skip straight to the main content;
  • images have text alternatives, form fields are labelled and error messages are read out by screen readers;
  • page headings follow a clear structure and text has adequate contrast;
  • slideshows that move on their own can be paused, and they stop if the visitor has turned on reduced motion;
  • the website works on computers, tablets and phones, and text can be enlarged using the browser zoom;
  • payment takes place on the Shopify checkout page, which the provider states is designed according to WCAG.

Third-party content

Some elements are provided by third parties: the virtual assistant in the chat, the cookie banner and the payment page. We check them periodically and report any problems we find to the providers. If any of these elements cannot be used, contact us using the details below and we will help you complete your purchase.

Documents

The footer contains the poster of the project funded by the Lombardy Region's ERDF Regional Programme 2021-2027. In summary:

  • Project "L'internazionalizzazione del marchio Italo Vezzoli" ("The internationalisation of the Italo Vezzoli brand") (Action 1.3.1, call "Linea Internazionalizzazione 21-27"). The aim is to make the Italo Vezzoli brand and its large leavened cakes known on foreign markets, in Europe and beyond: finding foreign partners and organising logistics for deliveries to private customers and retailers. Total amount €354,330.00; support granted: a loan of €280,000.00 and a non-repayable grant of €70,000.00.
  • Participation in the TUTTOFOOD 2025 trade fair (Action 1.3.1, call "Contributi per la partecipazione delle MPMI alle fiere internazionali in Lombardia"), part of the same internationalisation process. Total amount €20,338.56; support granted €8,000.00.

To receive any document on the website in an accessible format, write to us.

Tracking

We do not use tracking techniques (cookies, fingerprinting or others) to detect the use of assistive technologies or to infer any disability of our users.

Feedback and support

If you have difficulty using the website, or would like to receive this information verbally, contact us:

We reply within 5 working days. If you are not satisfied with our reply, you can file a complaint with the Agency for Digital Italy (AgID), as described on agid.gov.it.

Last accessibility review: 2 November 2026.