Free shipping on orders of 6 or more items
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What are the delivery times and methods?
How much does shipping cost in Italy?
Can I ship my products to different addresses from a single order?
How much does Express delivery cost in Italy?
Where is my order? Tracking?
Can I send my order to another person?
Is it possible to choose the shipping date?
Can I change the address if I entered it incorrectly?
The discount code is not working.
Is it possible to modify an order after confirming it?
Is it possible to add multiple recipients in the same order?
Is it possible to make a return?
Is cash on delivery available?
How can I request an invoice?
How long do your leavened products last?
How should I properly store leavened products?
I haven’t received the confirmation of my order, was it successful?
The tracking is not updating, the package is stuck.
When is it advisable to buy panettone to enjoy it as fresh as possible?
Can I change the in-store pickup date?
I can't pay with my card, what’s going on?
Is there a minimum number of panettoni required to request an invoice?
The package arrived damaged.
My order arrived late, can I ask for a refund?
Can I freeze panettone?
How long does a panettone last once opened?
Do you have lactose-free or gluten-free panettones?
Is it recommended to eat panettone at room temperature or warmed?
Can I send a panettone as a gift?
Do you remove the price from the gift package?
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